Once you are all set up, Live Ops has an excellent online training program that teaches you how to handle calls from customers. You will be taking calls for many different companies. When you start working, your phone will ring and a script will pop up on your screen. You simply read the script word for word and input customer information as you go along. If customers have questions, there is a section on your screen with FAQ’s and you are also logged into a virtual chat room should you need to ask for support from a supervisor.
My name is Jamie Spencer and I have spent the past 5 years building money making blogs. After growing tired of the 9-5, commuting and never seeing my family I decided that I wanted to make some changes and launched my first blog. Since then I have launched lots of successful niche blogs and after selling my survivalist blog I decided to teach other people how to do the same.